Use this page to request platform access, discuss a developer integration, ask about a utility workflow, report an account problem, or explore a partnership. The team can help choose the appropriate starting point for a new organization or machine integration.
Platform and integration access
Email contact@gridwonk.com for organization onboarding, REST API access, hosted MCP access, CLI distribution questions, utility integrations, consultant workflows, evaluations, or partnerships. Include your organization name, role, intended workflow, preferred integration surface, and whether the request is for evaluation or production. That context helps route the request without asking you to repeat sensitive details.
The team will confirm the applicable organization boundary, scopes, environment, and rollout steps before creating a machine credential.
Product and account support
Email support@gridwonk.com for login trouble, an existing organization’s access, API or MCP errors, unexpected packet workflow state, billing questions, or a suspected service incident. Include the affected surface, approximate time and time zone, HTTP status or safe error code, and a request identifier when one is available.
Do not email API keys, OAuth tokens, passwords, signed upload links, private customer documents, or raw interconnection packets. A request identifier and a description of the observed behavior are normally enough to begin diagnosis. The support team can provide a secure next step if additional evidence is required.
Before contacting us
- Read the developer and agent guide for discovery, OAuth scopes, safe retries, and the recommended agent sequence.
- Read agent instructions when configuring an automated crawler or tool-using agent.
- Use the platform documentation for the human workflow and product concepts.
For privacy requests, review the Privacy Policy and use the contact method stated there. For contractual terms and acceptable use, review the Terms of Service.